Wednesday, May 6, 2020
Organizational Impact of Job Dissatisfaction-Samples for Students
Questions: 1.Examine the factors that causes job satisfaction. 2.Evaluate the Organizational impact of job dissatisfaction. Answers: Introduction The main aim of this essay is to scrutinize the factors of job satisfaction along with assessing the impact on the organization due to job dissatisfaction. Therefore, this essay will first discuss what job satisfaction actually describes as well as its importance. Followed which will examine the causes of job satisfaction and the impact of job dissatisfaction on the organization will be analyzed briefly. Job satisfaction is the feeling of gratification or a sense of achievement that an employee obtains from his or her job. Therefore, this helps in shaping to what level a person likes or dislikes their jobs (Hlsheger et al. 2013). However, Job satisfaction plays an important role in organizations because it lowers turnover as well as gives high productivity, as employees who are satisfied are less likely to leave their job and will have a tendency to achieve higher productivity. Keeping employees satisfied will increase sale, lower costs as well as stronger bottom line. Satisfied employees will also increase the benevolence of the organization (Clark, Georgellis and Sanfey 2012). 1.Cause of job satisfaction Bang, Ross and Reio Jr (2012) said that as employees spend maximum of their waking hours in their workplace thus, money could never be their only factor that causes job satisfaction. Therefore the factors that can cause job satisfaction are as follows- Work culture According to Belias and Koustelios (2014), when employees like their teammates or their co-workers and find harmony among their peers as well as their supervisors, they inclined towards being more satisfied at work. However, employees are happier when they are connected with their coworkers and widen personal relationships. Not only their peers or teammates at work but their satisfaction level also depends on how well they coordinate with their immediate supervisors. Moreover, at the time of recruitments the organizations should hire employees as well as managers who have similar backgrounds and feel with that of their current staffs so that they can easily fit in with the companys culture. Job design Employees are more satisfied if they find their work interesting. As Wood et al. (2012), stated that if employees have firm amount autonomy in the organization related to their job then it is likely that they will not only help develop their own challenges but also find ways in prevail over the obstacles which ultimately takes them towards satisfying work experiences. Various challenges that employees encounter with at their workplaces along the diversified works they get daily makes their work even more interesting. There are many jobs, which cannot lead to a diverse workday, then in those cases the supervisors, or the managers must search for ways to enhance the challenges for the employee, which show a discrepancy in their everyday routines to provide the employees with a variety of responsibilities. Rewards Many researchers say that pay might not be the only focus for job satisfaction but it is definitely one of the factors for satisfying employees. Incentives which include bonus, pay arise, often direct employees to conquer poor attitudes towards their co-workers and less enjoying areas of their work. Terera and Ngirande (2014) stated that when employees receive rewards because of their dedication and sincerity towards their jobs, they are a lot more satisfied with their jobs. Incentives also includes receiving a better office space or a number of more paid vacation days which can increase the employees job satisfaction level a lot more. Moreover, job satisfaction level also increases when stock options or profits are shared with the employees by the organization. Being fair Job satisfaction increases when organizations are fair with their employees because any kind of favoritism can drastically down fall the job satisfaction level of the employees. If workers started, realizing that no matter how productive they are their organization will be biased towards them then the employees level of satisfaction decreases and they started feeling detached from their workplace (Wang and Hsieh 2012). Therefore, if organizations are fair towards their workforce then the job satisfaction will be high because employees will feel that their contributions will be recognized. Anticipated growth Another factor, stated by Wu and Griffin (2012) which causes for job satisfaction, is the opportunity to grow each day in their professional area. Every employee has an aspiration that they will become better in their jobs day after day thus, if employees are kept on one place for longer time period then they can never get the opportunity to grow and naturally they will not feel good about it either. Therefore, if this continues for almost a year then it is natural that they will be demoralized. Therefore to remain satisfied in ones job employees must be given promotions or increments, which will make them feel that they are getting the returns for their hard work that will even more encourage them to do more for the organization. Initiation and leadership Job satisfaction is caused when employees get equal number of opportunities to present their talent, can take the lead and further commence the changes in the workplace. In organizations where their employees are never asked for any kind of suggestions or feedbacks or the organization is not bothered about communicating their decisions with their employees or there are only selected few employees who lead the team then in such cases it has been found that the job satisfaction will be less. In such cases, employees always consider themselves as machines that just follow orders from their high authority and are not eligible to give their opinion (Atmojo, 2015). Personal interests and Hobbies Job satisfaction is there when employees follow their hobbies or interests as their profession. In such cases the job will not be a job for them rather it will be close to their interests for making money. However, for such employees whatever they do will not be for any kind of promotion or reward but rather they want to put their soul in each chore, which can bring a lot more of job satisfaction to them. Intelligence Jobs that include using grey matter from time to time seems to be more mentally fulfilling for the employees than in those jobs where the utilization of intelligence is not required. Thus, employees are satisfied when they usage their thought process putting their brain in the projects assigned. This can further make them feel that they too have some contribution in the growth of the organization they work for and so they will further try to be creative as well innovative in their thinking process which in turn will keep them satisfied in their jobs. Work Environment Employees are satisfied when they are working in a surrounding that is stress-free. If they feel regular stress and pressure at work then they will remain dissatisfied and will develop fatigues, apathy, headache, muscle tensions, high blood pressure and substance abuse problems. However, a stress free environment can help them becoming more satisfied because they will be confident that their contributions will be appreciated and they will not be fired if they do any kind of mistakes (Hasle et al. 2012). Working environment must include supervisors who can maintain open as well as clear communication, provide employees with some control on their production and can encourage them by praising successful works on a regular basis. 2.Impact of job dissatisfaction on the organization Job dissatisfied employees can have severe impact on the organization as they can range from elevated turnover as well as low productivity to loss in profits and deprived customer services (Ycel 2012). However, to keep the business running apart from the policies, mission, vision and values the most important assets for organization are their human capital; therefore, satisfied employees can only make the organization successful. Dissatisfied employees will devote less time on their jobs and thus, they are less focused on the details of their duties, however due to lack of motivation and attention they often end up with making major errors, which translates to low productivity and this effects the organization by experiencing loss of profits. Moreover, employees who are in the customer service area needs to be satisfied because their dissatisfaction with their jobs can decrease customer loyalty. This is because if employees are not excited regarding their jobs then they will interact less with their clients in a positive or jovial manner therefore, the communication between the employees and customers will not be fruitful. This in turn will make organization lose their valuable customers. In today, competitive market losing customers are considering a huge loss for businesses (Oliver 2014). Dissatisfied employees also has a tendency either to resign or to be terminated as due to dissatisfaction they perform poorly and finally decides to leave the job. Thus, for any organization turnover is very costly (Oliver, 2014). Dissatisfaction can rapidly spread throughout the workplace and others might be encouraged to find employment elsewhere. Moreover, for organization, employee retention is more difficult than turnover because of the environment where employees find themselves to be frequently dissatisfied with their jobs. Every employee is the representative of the organization for which they work and thus, the reputation of the organization highly depends on the employees behavior, actions as well as performance. Therefore, when employees are dissatisfied it becomes an opportunity for the competitors to pull the valuable clients, customers or even the employees towards their side. Thus, dissatisfied employees will always have a negative impact on organizational capability t o reach definite businesses and hire qualified applicant. Dissatisfied employees thus, can have remarkable negative impact on the overall reputation and success of the organizations (Helm 2013). However, it has been observed that when workers are dissatisfied with their jobs they are more probable to experience stress while working. It is the basic human nature that if someone is not doing what they like there are probability of feeling dissatisfied and minor things will make that person feel stressed out and unhappy. Therefore, an employee who is always stressed and unhappy will also affects other employees mind set through his or her attitude (Giauque et al. 2012). Therefore, negative attitude will soon spread all over the workplace and the morale of the employees will decrease which will be very harmful for the organization as a whole. Conclusion To conclude the essay it can be said that apart from money there are several other factors, which are necessary for job satisfaction. As employees, spend maximum of their waking hours in office thus, factors like work culture, job design, rewards, growth, leadership, hobbies, intelligence and lastly, work environment plays a vital role in obtaining job satisfaction. However, job dissatisfaction can severely harm the organization. Job dissatisfaction cannot only give rise to low productivity but also increases employees turnover, loss in profits and underprivileged customer service. Moreover, employees who are dissatisfied will become stressed at minor issues and will affect other employees through their attitude References Atmojo, M., 2015. The influence of transformational leadership on job satisfaction, organizational commitment, and employee performance.International research journal of business studies,5(2). Bang, H., Ross, S. and Reio Jr, T.G., 2012. 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Enriched job design, high involvement management and organizational performance: The mediating roles of job satisfaction and well-being.Human relations,65(4), pp.419-445. Wu, C.H. and Griffin, M.A., 2012. Longitudinal relationships between core self-evaluations and job satisfaction.Journal of Applied Psychology,97(2), p.331. Ycel, ?., 2012. Examining the relationships among job satisfaction, organizational commitment, and turnover intention: An empirical study.International Journal of Business and Management,7(20), p.44.
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